Quality Policy

1. Mission and Scope

MARBO, the owner of the MS MODA brand, specializes in designing, sewing, and selling wedding dresses and accessories such as veils and boleros.

Our customers are bridal salons in Poland and abroad – mainly in European markets and the United States.

We produce both standard collections and dresses made to individual orders and measurements.

2. Our Commitment

The goal of MARBO is complete customer satisfaction by offering products of high quality, attractive design, and excellent fit.

We are committed to:

• meeting customer requirements and legal regulations,
• continuous improvement of the Quality Management System in accordance with ISO 9001:2015,
• constantly improving employee qualifications,
• using materials and technologies that guarantee the highest quality products,
• maintaining and improving effective quality control at every stage of production.

3. Our Values

4. Quality Objectives

As part of our quality policy implementation, we strive for:

• maintaining a high level of customer satisfaction,
• minimizing the number of complaints,
• timely order fulfillment,
• export development and strengthening the MS MODA brand position in foreign markets,
• continuous improvement of employee competencies and production processes.

5. Management Commitment

The management of MARBO takes full responsibility for the implementation, maintenance, and development of the Quality Management System.

The quality policy is known to all employees, communicated internally, and periodically reviewed for its relevance and effectiveness.